How can I amend my Condor Ferries booking?

I need to change my booking. How can I do this? Is there a charge?

You can make changes to your bookings online, at your local port or by phone. You can change the date of your sailing, add or remove passengers, upgrade your seats as well as change passenger names.

Amendments are subject to an amendment fee, based on the product booked:

If you have booked via a tour operator or travel agent, you will need to contact them to make any amendments to your booking.

Your booking can be updated online, up to 48 hours before departure, prior to your e-boarding cards being issued. If you are unable to amend your booking online, please call our Contact Centre on 0345 609 1026, or alternatively, you can visit or call your local port. To amend your booking visit Manage My Account and select the relevant booking reference, followed by the modify button which will appear underneath. You will then be able to amend the following parts of your journey:

• Upgrade your seats
• Amend your sailings
• Change the passenger names
• Add or remove passengers
• Add or remove a vehicle
• Amending your vehicle type

Please note that if you wish to upgrade your seating, there will be no amendment fee applied.
Once you have made the changes to your booking, you will be charged the amendment fee, as well as any increase in fares, and a new booking confirmation will be issued.

Please note that you cannot make amendments online if you have already travelled on the outward leg of the journey.
Amending your booking will be subject to our amendment fee policy in addition to any changes in fare which can be seen in the table above.

If your booking was made up to, and including, 26 June 2024 it is subject to the booking terms and conditions, including cancellation and amendment policy, that were accurate at your time of booking. The new T&C’s are for bookings made from 27 June 2024 onwards.